Senior Workforce Planning Manager – Europe
Arcadis
full-time
Posted on:
Location Type: Hybrid
Location: Amsterdam • Netherlands
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Job Level
About the role
- Own 12-week forecast highlighting supply and demand variance.**
- Establish data driven resource forecasts to enable proactive decision making.**
- Provide recruitment recommendations to Service Directors, inform TA partner(s).**
- Maximize agility of talent across accounts and Sectors – ensuring optimal use of named resource requests.**
- Monitor weekly billable and productive time vs planned and drive improvements on performance and data quality.**
- Escalate key risks and issues to manager and Industry WFP Directors as relevant.**
- Prepare and provide contingency staffing plans to support potential risks or outcomes**
- Maintain accurate view of WFP Tags mapped to talent within Europe & UK&I.**
- Define supply response to Industry demand forecasts.**
- Translate hiring demand signals into capacity plans.**
- Recommend contingent workforce strategies.**
- Drive GEC contribution across the Service.**
- Support recruitment plans and provides talent acquisition early insight into future recruitment needs.**
- Work with Service leadership to promote capability growth within Service.**
- Own requests within the demand market-place – supporting Service level expectations.**
- Own data integrity of people mapping to WFP Tags.**
- Own capacity data accuracy.**
- Govern workforce planning processes from point of demand request to fulfilment.**
- Drive adoption of workforce systems and analytics with team managers.**
- Support and / or lead change management required for continuous improvement.**
- Oversee the Demand Marketplace process, ensuring data quality and allocated to teams so no requirements are missed.**
- Define mitigation strategies for structural supply gaps.**
- Propose solutions cross-Industry deployment conflicts.**
- Co-own enterprise workforce risk register with Global Workforce Planning Industry Director.**
- Escalate business-wide capacity constraints jointly with Industry WFP Directors.**
- Provide proactive solutions to people deployment conflicts and escalations.**
- Identify and drive strategic or operational improvements to reduce common escalations.**
- Accountable for workforce planning and deployment performance across the global Service population.**
- Lead Service-aligned workforce planning community – incorporating priorities from Industry aligned directors.**
- Drive continuous improvement in deployment efficiency.**
- Supports efforts of capability lead to develop human and digital plan.**
- Responsible for recruitment, selection of team members.**
- Manage total cost of team to budget.**
Requirements
- Experience in workforce planning, resourcing, forecasting or related analytical roles within the AEC or related professional Services Industry in Europe & UK&I.**
- Strategic thinking and business acumen, with the ability to translate regional Service forecasts, utilization trends and project demand into actionable workforce planning insight.**
- Deep understanding of workforce analytics and forecasting, including forecast versus actual billable hours, productivity metrics and demand variance analysis.**
- Strong collaboration and stakeholder management skills, with proven ability to work effectively with Regional Service Directors, Service Area Leaders, Major Project Directors and Talent Acquisition partners.**
- Knowledge of regional talent trends, labor markets and basic employment law relevant to workforce planning and mobility decisions.**
- Analytical and data-driven, with strong capability in interpreting workforce data, identifying risks and driving proactive interventions.**
- Detailed knowledge of processes and systems that drive workforce planning data, demand matching and deployment decisions, or the ability to quickly build that knowledge in a comparable environment.**
- Client oriented mindset, with understanding of Service offerings and differentiators from a client perspective and how these influence workforce needs.**
- Experience leading or managing resource planners or similar workforce planning teams, including setting priorities, building capability and improving forecast accuracy and productivity.**
- Demonstrated ability to identify and escalate workforce risks, support contingent staffing decisions and maintain accurate workforce tags and planning data.**
- Strong communication skills, able to provide clear recommendations and insight to Service leaders and project stakeholders on talent availability and capability.**
- Leadership style that empowers Arcadians, promotes accountability and continuous improvement, and supports a healthy, inclusive and high engagement culture aligned to the Arcadis Leadership profile of being curious, driving success and igniting passion.**
- Degree level education in a relevant technical or commercial discipline such as business, operations, human resources, analytics, engineering or a related field, or equivalent practical experience.**
- Advanced degree preferred such as MBA or a relevant Master’s in business, human resources, analytics, operations or a related field, or equivalent senior level experience in complex regional organizations.
Benefits
- Our Commitment to Equality, Diversity, Inclusion & Belonging
- Meaningful work on sustainable solutions
- Empowerment to be your best
- Skills-based approach for career development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
workforce planningresourcingforecastingworkforce analyticsdemand variance analysisproductivity metricsdata integritycapacity planningcontingent workforce strategiesdata-driven decision making
Soft Skills
strategic thinkingbusiness acumencollaborationstakeholder managementanalytical skillscommunication skillsleadershipclient-oriented mindsetproblem-solvingcontinuous improvement
Certifications
MBAMaster’s in businessMaster’s in human resourcesMaster’s in analyticsMaster’s in operations