Client Program Manager
Arcadis
full-time
Posted on:
Location Type: Hybrid
Location: Boston • Massachusetts • United States
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Salary
💰 $210,000 - $249,600 per year
About the role
- Provide strategic advisory support across client accounts, including pursuit and bid strategies, proposal reviews, and recommendations on key personnel to strengthen win strategies and project delivery outcomes.
- Provide project delivery oversight and technical advisory services, including support for project set-up planning and remote oversight to ensure alignment with scope, schedule, quality, and client expectations.
- Support client meetings, account planning, and pursuit strategy development for regional clients, with virtual collaboration across other regions as needed.
- Communicate effectively with internal and external stakeholders through clear written and verbal communication, including preparation and delivery of presentations to clients and public audiences.
- Support the project payment process including invoice analysis, prepares and analyzes cost estimates for various applications, support change/work order management and tracking, supports and leads the team in analyzing and responding to claims, disputes, and other similar activities.
- Establish and manage processes and procedures for both cost and schedules assessment, forecasting corrective actions review, progress measurement, reporting, and productivity analysis.
- Establish and manage processes and procedures to report contract, cost, schedule metrics, etc. (includes forecasting trend analysis as needed).
- Oversee and competently maintains internal budgets and provides oversight or project budgets.
- Interface with the project development processes and support by preparing contract time determination reports, performing constructability reviews, and other similar support type applications.
- Oversee document control, schedule management, cost management.
Requirements
- Bachelor’s Degree in Engineering, Architecture, or Construction Management or related field.
- Professional licensure as a P.E., AIA, or CCM.
- Minimum twenty (20) years in a lead role for Project and/or Construction Management experience required.
Benefits
- medical, dental, and vision
- EAP
- 401K
- STD
- LTD
- AD&D
- life insurance
- paid parental leave
- reward & recognition program
- optional benefits including wellbeing benefits, adoption assistance and tuition reimbursement
- nine paid holidays
- 20 days PTO that accrue per year
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project delivery oversightcost estimates analysisinvoice analysischange managementschedule managementdocument controlforecastingproductivity analysisconstructability reviewscontract time determination
Soft Skills
strategic advisory supporteffective communicationpresentation skillsstakeholder engagementteam leadershipcollaborationproblem-solvingaccount planningproject oversightprocess management
Certifications
Professional Engineer (P.E.)American Institute of Architects (AIA)Certified Construction Manager (CCM)