Arcade

Community Manager

Arcade

full-time

Posted on:

Location Type: Hybrid

Location: San Francisco • California • United States

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Salary

💰 $120,000 - $150,000 per year

About the role

  • Identify interesting use cases, patterns, and behaviors emerging from the community.
  • Turn insights into stories, examples, posts, or lightweight content others can learn from.
  • Plan and run community programs and events, both virtual and in-person.
  • Own end-to-end event strategy from ideation to execution.
  • Drive participation through clear framing, follow-up, and personal outreach.
  • Build and maintain genuine relationships with customers across community spaces.
  • Be an active, thoughtful presence in conversations, responding with context and care.
  • Balance individual customer needs with what’s best for the broader community.
  • Share relevant community insights with Customer Success, Marketing, and Product.
  • Take initiative to start new programs or improve existing ones without waiting for direction.
  • Manage multiple projects at once and adjust quickly when priorities change.

Requirements

  • 2-5 years in community marketing or growth roles with proven track record.
  • Experience working directly with customers.
  • Taste when it comes to crafting content and sharing publicly.
  • Experience in building programs, events, or recurring initiatives at scale (0 to 1).
  • Good judgment in public spaces, including how and when to step in.
  • Strong written communication and a clear, human tone.
  • Curiosity about how people use products and learn from each other.
Benefits
  • Competitive salary and meaningful equity
  • Unlimited PTO and sick days
  • 401k, and top tier Health, Dental and Vision insurance
  • Remote work stipend and commuter benefits
  • Meeting light culture
  • Biannual company retreats
  • Latest productivity software such as Notion, Linear and Superhuman
  • A team that values diversity and inclusion
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
relationship buildingcommunicationinitiativeproject managementjudgmentcuriositycontent craftingevent planningcommunity engagementcustomer outreach