Arc XP

Solutions Engineer

• Partner with Account Executives to develop technical account strategies, identify high-value opportunities, and shape competitive sales approaches that improve pipeline quality and increase win potential
• Lead the full technical sales cycle by conducting discovery, defining technical success plans, qualifying opportunities, supporting commercial negotiations, and ensuring technical alignment through deal close
• Build trusted relationships across technical and executive stakeholders, tailoring technical messaging and solution positioning to support successful enterprise evaluations
• Drive competitive displacement strategies by developing migration approaches, technical win plans, and differentiated positioning that enables customers to confidently transition from incumbent solutions
• Deliver compelling, narrative-driven demonstrations and technical presentations that connect platform capabilities to customer business outcomes
• Lead proof-of-concept engagements by defining success criteria, architecting solutions, managing evaluation timelines, resolving technical challenges, and communicating clear outcomes tied to business value
• Maintain technical expertise across cloud platforms, APIs, enterprise integrations, security architectures, and emerging AI capabilities to provide credible technical leadership throughout the sales process
• Leverage AI tools to accelerate research, discovery preparation, technical documentation, coding assistance, competitive analysis, and content development while maintaining quality and technical accuracy
• Collaborate with Customer Engineering to ensure complete technical handoffs that include solution architecture, technical context, known risks, and future expansion opportunities
• Partner with Product, Engineering, Marketing, and Customer Engineering to share customer insights, strengthen competitive positioning, improve technical content, and influence future product direction
• Contribute to technical enablement by supporting onboarding, sharing best practices, improving demo standards, and advancing technical pre-sales excellence across the Solutions Engineering team

Enterprise Solutions Engineer