Define and develop the product vision, strategy and roadmap for FEPS SaaS products.
Conduct market research and competitive analysis to identify trends, opportunities, and threats.
Prioritise product features and improvements based on business impact, customer feedback, and market dynamics.
Communicate the product strategy and roadmap to stakeholders across the organisation.
Collaborate with engineering teams to translate product requirements into technical specifications.
Manage the product backlog, ensuring that features are well-defined and prioritised for development.
Oversee the product development lifecycle, from concept through to release, ensuring timely and high-quality delivery.
Manage user acceptance testing (UAT) process and work closely with QA to ensure product quality.
Engage with customers and users to gather feedback and understand their needs, challenges and usage patterns.
Analyse customer feedback and usage data to identify opportunities for product improvement.
Serve as the voice of the customer within the organisation, ensuring that customer needs are reflected in product decisions.
Define and track key product metrics (KPIs) to assess product performance and drive decision making.
Regularly report on product performance, including customer adoption usage, retention, and satisfaction metrics.
Identity and implement strategies to improve product performance based on data insights.
Collaborate with various teams including engineering, marketing, sales, and customer success to ensure alignment on product objectives and deliverables.
Facilitate cross-functional meetings to drive product initiatives and resolve issues.
Act as the primary point of contact for all product related inquiries and decisions.

Requirements

Education: Bachelor’s degree in Business, Computer Science, Engineering or a related field, or otherwise qualified by experience.
Experience: 2-5+ years of product management experience in a SaaS or software environment.
Technical Skills: Strong understanding of SaaS business models and cloud-based technologies. Experience working with Agile methodologies.
Analytical Skills: Strong analytical skills with the ability to translate data into actionable insights.
Communication: Excellent verbal and written communication skills with the ability to clearly articulate product concepts and strategies to diverse audiences.
Customer-Centric: Passionate about solving customer problems and delivering exceptional user experiences.
Product Management: Strong organisational and project management skills, with the ability to manage multiple priorities in a fast-paced environment.

Benefits

25 days annual leave (plus 8 days Bank Hols)
Your birthday off
BUPA Healthcare Cashback plan – following successful completion of probation
Pension Scheme
Ongoing professional development opportunities – we can offer supported study and potential funding for external qualifications
A cracking team to work with!
Flexible working – we can offer part time or term time hours to suit you and your family

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

product visionproduct strategyproduct roadmapmarket researchcompetitive analysisproduct backlog managementuser acceptance testingkey product metricsAgile methodologiesdata analysis

Soft Skills

communicationcustomer-centricanalytical skillsorganisational skillsproject managementcollaborationproblem-solvingstakeholder engagementcross-functional facilitationcustomer feedback analysis