Arbor Education

Junior Software Developer – SAMpeople

Arbor Education

full-time

Posted on:

Location Type: Remote

Location: United Kingdom

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Salary

💰 £35,000 - £45,000 per year

Job Level

Junior

About the role

  • Handle incoming technical support requests that have been escalated from the 1st line support team.
  • Verify issues are a technical problem that require either code or data fix
  • Create work items on DevOps and managing tasks against them
  • Debug code and databases to identify customer issues
  • Implement code or database fixes to solve issues
  • Escalation to the development team as necessary
  • Respond to the 1st line support team when an issue has either been resolved or escalated
  • Continuously improve knowledge and understanding across the various software and technologies supported by the team.
  • Participate in daily stand ups to provide updates on outstanding customer issues.

Requirements

  • Possess excellent analytical and decision making skills
  • A team player keen to help and solve our customers’ challenges
  • An excellent approach to team working and working collaboratively
  • Ability to work under pressure, handle complex change and prioritise key activities
  • Demonstrable knowledge of appropriate Agile
  • The ability to manage yourself and align with team goals
  • Personable and approachable, with an enthusiastic and motivational nature
  • Ability to multi-task and stay organised in a dynamic work environment
Benefits
  • 25 days annual leave (plus 8 days Bank Hols)
  • Your birthday off
  • BUPA Healthcare Cashback plan – following successful completion of probation
  • Pension Scheme
  • Ongoing professional development opportunities – we can offer supported study and potential funding for external qualifications
  • A cracking team to work with!
  • Flexible working – we can offer part time or term time hours to suit you and your family

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
debuggingcode fixesdatabase fixestechnical supportDevOpstask managementissue verificationanalytical skillsdecision making
Soft skills
team playercollaborative workingability to work under pressureprioritizationself-managementpersonableapproachableenthusiasticmotivationalmulti-tasking