Arbor Education

Junior Software Developer – SAMpeople

Arbor Education

full-time

Posted on:

Location Type: Remote

Location: United Kingdom

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Salary

💰 £35,000 - £45,000 per year

Job Level

Junior

About the role

  • Handle incoming technical support requests that have been escalated from the 1st line support team.
  • Verify issues are a technical problem that require either code or data fix
  • Create work items on DevOps and managing tasks against them
  • Debug code and databases to identify customer issues
  • Implement code or database fixes to solve issues
  • Escalation to the development team as necessary
  • Respond to the 1st line support team when an issue has either been resolved or escalated
  • Continuously improve knowledge and understanding across the various software and technologies supported by the team.
  • Participate in daily stand ups to provide updates on outstanding customer issues.

Requirements

  • Possess excellent analytical and decision making skills
  • A team player keen to help and solve our customers’ challenges
  • An excellent approach to team working and working collaboratively
  • Ability to work under pressure, handle complex change and prioritise key activities
  • Demonstrable knowledge of appropriate Agile
  • The ability to manage yourself and align with team goals
  • Personable and approachable, with an enthusiastic and motivational nature
  • Ability to multi-task and stay organised in a dynamic work environment
Benefits
  • 25 days annual leave (plus 8 days Bank Hols)
  • Your birthday off
  • BUPA Healthcare Cashback plan – following successful completion of probation
  • Pension Scheme
  • Ongoing professional development opportunities – we can offer supported study and potential funding for external qualifications
  • A cracking team to work with!
  • Flexible working – we can offer part time or term time hours to suit you and your family
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
debuggingcode fixesdatabase fixestechnical supportDevOpstask managementissue verificationanalytical skillsdecision making
Soft Skills
team playercollaborative workingability to work under pressureprioritizationself-managementpersonableapproachableenthusiasticmotivationalmulti-tasking