Arbor

Sales Development Rep

• Execute structured multi-touch outbound sequences (email, phone, LinkedIn, direct mail) targeting commercial prospects in verticals like franchises, property management, small industrial, retail, biotech, and tech offices
• Prospect into target accounts using enriched lead lists from Clay.com, ZoomInfo, and supplemental data sources
• Qualify interest, confirm decision-makers, and book close calls with the appropriate Arbor team member
• Manage and develop existing commercial accounts—resolving revenue blockers, upselling into longer-term plans, and running proactive renewal outreach
• Handle all inbound commercial calls generated by direct mail, paid, and affiliate campaigns via Zendesk with a scripted, consultative pitch
• Maintain inbound SLA: all calls answered within defined queue time; missed calls returned within 2 business hours
• Run targeted winback campaigns to high-value churned accounts and proactive outreach to accounts within 60–90 days of renewal
• Contribute to A/B testing of scripts, subject lines, and offer structures during the ramp phase
• Benchmark internal SDR performance against outsourced partner metrics to inform scale decisions

Sales Development Representative

Data Engineer

• Build and maintain our data pipeline infrastructure
• Own our dbt transformation layer end-to-end
• Partner closely with engineering, operations, and leadership to deliver analytics that inform business decisions
• Work in Hex to build and maintain dashboards
• Define data contracts and schema standards
• Shape how we use AI in our data workflows.