Manage our SOC2 and HITRUST certified data delivery process along with any support/data issues stemming from our AI-forward application suite.
Lead cross-functional technical programs from planning through execution, ensuring predictable and scalable outcomes.
Bring structure to ambiguous initiatives and maintain alignment across engineering, product, actuaries, and data science.
Establish delivery standards, project governance models, and repeatable execution frameworks.
Provide clear, timely communication of progress, risks, and decisions across teams and leadership.
Produce executive-ready insights to support prioritization, resourcing, and strategic decision-making.
Own and optimize engineering operations tooling (JIRA, Slack, Smartsheet, internal systems).
Design automated workflows that reduce manual effort, increase reliability, and improve audit readiness.
Streamline development workflows and remove productivity bottlenecks.
Enhance CI/CD pipelines to support rapid, high-quality releases.
Partner with engineering to drive adoption of tools and processes that increase developer velocity.

Requirements

5+ years of experience in technical program or project management, leading cross-functional engineering initiatives in SaaS or similar environments.
Strong systems-thinking capability with a track record of orchestrating complex, multi-team technical programs.
Hands-on expertise with Agile methodologies and tools (e.g., Jira sprint planning, retrospectives).
Proficiency in Jira administration, including workflow design, dashboards, reporting, and cross-team configurations.
Ability to influence and align engineering, product, and business stakeholders without authority.
Familiarity with HIPAA, SOC 2, and HITRUST requirements and how they affect engineering workflows and data operations.
Experience with workflow automation platforms (e.g., Workato, Zapier, or internal low-code tools).
Familiarity with AI/ML pipelines, cloud platforms (AWS / GCP), and containerization (Docker, Kubernetes).
Experience in deploying AI-led solutions (e.g., Generative AI, LLMs, AI Ops).

Benefits

Generous equity grants of ISO stock options
We offer an exceptional benefits package with high employer-paid contributions for health, dental, and vision insurance
4% 401(k) match
Flexible PTO, a weeklong winter shutdown, and 10 holidays each year
Occasional travel required - Quarterly team offsites

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

technical program managementproject managementAgile methodologiesworkflow automationCI/CD pipelinesAI/ML pipelinescloud platformscontainerizationJira administrationdata operations

Soft skills

systems-thinkinginfluencealignmentcommunicationleadershipproblem-solvingstrategic decision-makingcross-functional collaborationorganizational skillsadaptability

Certifications

SOC 2HITRUSTHIPAA