Align client’s existing business process and procedures with validated HCM Cloud methods to solve client needs
Apply functional knowledge and expertise
Lead clients in workshops to formulate functional business requirements
Identify requirements and design gaps
Configure the Oracle Cloud environment to meet client requirements
Advise clients on options, risks and any impacts on other processes and/or systems
Manage scope and client expectations for your module
Identify project risks and communicate appropriately
Manage project team members through the lifecycle of a project
Lead and support clients with the execution of test scripts
Participate in internal forums for training, teamwork, issue resolution and innovative design
Be leaders with a vision in the Oracle Cloud space with innovative solutions around the product

Requirements

Bachelor's degree in a relevant field
5 - 10 years of Client Services experience or in related field
Module-specific experience in Time and Labor, and Absence Management
Demonstrated experience in understanding business practice concepts in your modules of expertise
Track record of building long-lasting relationships with your clients
3 full life cycle Oracle HCM Cloud implementations
Ability to understand fundamental system design and purpose
Ability to engage effectively at the business and technical level
Strong written and verbal communication skills
Oracle certified in your modules of expertise
OTBI, HDL, HSDL, BIP, Visual Builder Studio, and FastFormula
Redwood implementation and upgrade experience highly preferred
Ability to manage/deliver projects, including experience planning and estimating
Validated ability to support sales as Subject Matter Expert
Strong interpersonal skills
Knowledge of challenges commonly faced by client and support teams
Ability to work well autonomously and in a team environment
Ability to effectively manage priorities and multiple clients
Self-motivated and able to plan work effort and manage priorities
Experience Leading and managing mid-size client projects independently
Experience providing complex solutions to clients
Extensive expertise in multiple technical domains and IT knowledge
Proven track record of successful project management and client satisfaction

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Oracle HCM CloudTime and LaborAbsence ManagementOTBIHDLHSDLBIPVisual Builder StudioFastFormulaRedwood implementation

Soft Skills

strong written communicationstrong verbal communicationinterpersonal skillsclient relationship buildingproject managementteamworkself-motivatedability to manage prioritiesability to work autonomouslyability to engage effectively

Certifications

Oracle certified