Arbella Insurance Group

Sales

• Utilize consultative sales techniques to prospect and initiate new business sales
• Assists in the processing of new business, including contacting customers to finalize sales and service transactions
• Identifies cross selling opportunities for Insurance Consultants
• Contributes to and executes a marketing plan with the Insurance Consultants
• Identifies marketing prospects through existing book of business and community prospecting opportunities
• Meet monthly goals for new business sales
• Completes follow-ups on new policies in order to keep retention level high and capitalize cross-selling opportunities
• Coordinates activities with other departments to ensure quality customer service
• Acts as initial contact in addressing customer concerns regarding establishment of policies and new account status

Sales Support

Administrative Assistant

• Provide administrative support to the AVP of HR and HR team, including calendar management, meeting coordination, and preparation of materials
• Coordinate onboarding and offboarding processes to ensure smooth and consistent employee experience
• Maintain accurate and up-to-date employee records and HR systems (HRIS)
• Assist with benefits administration, including enrollments, changes, and employee inquiries
• Support recruitment activities such as scheduling interviews and communicating with candidates
• Track and support HR programs, projects, and key initiatives to ensure timely execution
• Respond to routine employee inquiries and direct more complex issues to appropriate HR team members
• Manage all phone and walk in inquiries in the HR office. Aid all customers regarding recruitment, benefits, training, and general company information.
• Assist with compliance activities, audits, and reporting requirements including maintaining employee bulletin boards at all sites
• Support our new hire on boarding program. Coordinate and manage all new hire documents and materials.
• Coordinate logistics for HR meetings, training sessions, and employee events
• Provide administrative support to the Diversity and Inclusion Council and Summer Intern Program as needed.
• Assist in the selection and maintenance of recruitment collateral, Human Resource materials and supplies.
• Respond to employment verifications and assist with unemployment claims.
• Process invoices, check requests, expenses, and tuition reimbursement in a timely manner.
• Assist with Reward and Recognition Program.
• Organize exit interviews to include the exit survey and exit package.

Sales Support

Human Resources Admin Assistant