IT Administrator
ARAUCO - North America
full-time
Posted on:
Location Type: Office
Location: Atlanta • United States
Visit company websiteExplore more
Tech Stack
About the role
- Owns the day-to-day operation of all Information Systems and all IT Infrastructure at the Atlanta office
- Work with Corporate IT to maintain local network and infrastructure
- Maintains Servers (physical and virtual), switches, printers and copiers, local phone system, and other in-house devices, as well as security camera system, NVR server, and any remote viewing stations and remote viewing software
- Support office 365 for all staff
- Install and support corporate antivirus software and ensure deployment and functionality of any security utilities or patches deemed appropriate by corporate security
- Create and maintain user accounts in a Microsoft Active Directory environment
- Support windows workstations and windows servers both physical and virtual
- Setup and support all company owned mobile devices and mobile applications (email, SAP Concur, MS Multifactor Authentication, etc.)
- Provide training for all new hardware and software that is used on site and perform network orientations for new hires at responsible sites
- Responsible for maintaining server room environment (climate control systems, PDU, and backup power systems – generator and UPS’)
- Respond to IT requests through corporate IT helpdesk software and document all IT hardware/software changes
- Work with IT vendors and contractors for warranty hardware repairs
- Backup of all servers and owns the responsibility for operating and maintenance onsite and cloud corporate backup systems
- Provide technical assistance and troubleshooting for all users when required
- Provide after-hours support by participating in after-hours on-call rotation
- Budgeting for new/used hardware and software and licenses
Requirements
- Bachelor’s degree in Computer Science, Cybersecurity, IT Management or another related field required
- Computer troubleshooting knowledge and skills including MS active directory, current Windows desktop and server operating systems, knowledge of HP switches, phone systems (mobile and landline)
- Working knowledge of VMWare ESXi environment operations and maintenance, Cisco and HP switches, software, phone systems (mobile and landline) experience preferred
- Ability to keep up to date with new and emerging technologies
- Good written and verbal communication, with a strong customer service, and ability to work as a team and unsupervised
- Great attitude with professionalism to support high end office with directors and managers.
Benefits
- An attractive compensation package with either bonus or profit/gain sharing eligibility for every role
- Health plans with options that meet your needs, including a wellness program, gym reimbursement, and additional benefits such as pet insurance, legal insurance, employer-paid and voluntary life insurance, and more
- Paid maternity and paternity leave, a competitive vacation package, and company and floating holidays designed to support your work-life balance
- Retirement planning options, including generous employer contributions
- Opportunities to learn and develop, including a tuition reimbursement program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Information Systems managementIT Infrastructure managementServer maintenanceActive DirectoryWindows operating systemsVMWare ESXiAntivirus software deploymentBackup systems managementNetwork troubleshootingMobile device support
Soft Skills
Customer serviceWritten communicationVerbal communicationTeamworkProfessionalismAdaptabilityTraining and orientationProblem-solvingAttention to detailBudgeting
Certifications
Bachelor’s degree in Computer ScienceBachelor’s degree in CybersecurityBachelor’s degree in IT Management