Analyze data and uncover trends to help us deliver smarter, faster, and more accurate solutions
Collaborate with talented teams across the business, making a real impact on our goals and customer experience
Optimize and operate the tools that power our Subscription Services
Drive process improvements and help implement new workflows that boost efficiency and reduce errors
Manage and optimize business platforms used to support and enable Aras Subscription Services teams
Develop and maintain SQL queries and Power BI dashboards
Monitor and support the customer journey, including onboarding, renewals, and cancellations
Track, maintain, and report on key performance indicators
Document and analyze Subscriber Services workflows to identify inefficiencies, gaps, and sources of error
Recommend and support implementation of process improvements

Requirements

BA/BS degree in Computer Science, Information Technology, or comparable field
Programming, technical background – good knowledge of relational databases with ability to read and write queries using SQL
Experience designing, building, and deploying reports and dashboards using Power BI, Tableau, or another equivalent business analytics platform
Experience designing, building, and deploying agents using Microsoft Copilot Studio
Languages: English (Fluent – written and verbal)

Benefits

Flexible paid time off to recharge when you need it
Company-paid holidays
Dedicated Global Wellness Day
401(k) plan with company match
Robust health coverage, including generous medical, dental, and vision insurance
Company-paid life insurance
Short- and long-term disability coverage

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SQLPower BITableauMicrosoft Copilot Studiodata analysisreportingdashboard developmentprocess improvementworkflow optimizationperformance indicators

Soft Skills

collaborationcommunicationproblem-solvinganalytical thinkingattention to detailcustomer experience focusefficiency improvementorganizational skillsimpact-drivenadaptability