Customer Success Manager
Aras Corporation
full-time
Posted on:
Location Type: Remote
Location: Denmark
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About the role
- Ensure successful subscriber adoption
- Develop subscriber business outcomes and value realization
- Develop trusted advisor relationships
- Support renewal and nurture expansion opportunities
- Develop tools and best practices
Requirements
- Bachelor’s or Master’s degree in Engineering or comparable field
- 5+ years in sales, service delivery, or customer success management experience
- Strong sense of ownership with a bias for action
- Excellent communication and presentation skills
- Able to travel up to 40%
- Proficiency in both English and Danish
- Manufacturing industry experience and knowledge of product development best practices (preferred)
- 5+ years of Product Lifecycle Management software experience (preferred)
- Significant experience deploying technology or services with large enterprise or global customers (preferred)
- Deep understanding of desired outcomes and business values for adopting PLM solutions (preferred)
- Strong financial acumen (preferred)
- Understanding of Software-as-a-Service (SaaS) customer management (preferred)
- Proficiency in Swedish (preferred)
Benefits
- Health insurance
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Product Lifecycle Management softwareSoftware-as-a-Service (SaaS) customer management
Soft Skills
strong sense of ownershipbias for actionexcellent communication skillspresentation skills
Certifications
Bachelor’s degreeMaster’s degree