Cloud Operations Manager

Aras Corporation

full-time

Posted on: 1/11/2026

Location Type: Remote

✨ AI Apply

About the role

Serve as the primary interface between GCS cloud engineers and the broader Aras organization, ensuring alignment on priorities and execution; support strategic Aras initiatives and execution to the shared roadmap.
Help mature the Aras GCS support model for cloud service domains such as backups, observability, performance, scalability, security, and supportability.
Provide oversight and coordination across the globally-distributed cloud teams that respond to customer requests, monitor technical infrastructure, and develop or adapt the supporting automation or SOPs.
Leverage experience with Azure/AWS/GCP to help guide architectural decisions and deployment strategies.
Work with Aras customer management to represent Aras cloud services, as required, on complex SaaS or escalated support topics. This may include an occasional customer-facing engagement.

10+ years of experience in cloud operations management or technical service delivery, in support of SaaS using one or more major cloud provider (Azure/AWS/GCP).
10+ years of experience working with large, enterprise software implementations (distributed systems) in the context of a vendor or service provider that is managed and measured by strict SLAs.
In-depth knowledge of cloud scaling patterns and models for multi-tenancy, and related technical support.
Strong understanding of cloud-native architectures (Kubernetes) and DevOps practices (automation).
Excellent communication and stakeholder management skills, especially in cross-functional and customer-facing contexts.
Ability to balance strategic thinking with hands-on execution.
Applicants must be authorized to work in the United States.

Benefits

Flexible paid time off to recharge when you need it, plus company-paid holidays and a dedicated Global Wellness Day.
A 401(k) plan with company match to help you invest in your future.
Robust health coverage, including generous medical, dental, and vision insurance with high premium contributions and deductible reimbursement.
Company-paid life insurance, as well as short- and long-term disability coverage for added peace of mind.

Tip: use these terms in your resume and cover letter to boost ATS matches.

cloud operations managementtechnical service deliverySaaSAzureAWSGCPcloud scaling patternscloud-native architecturesKubernetesDevOps practices

communication skillsstakeholder managementstrategic thinkinghands-on execution