F&B Assistant Manager
Aramark
full-time
Posted on:
Location Type: Office
Location: Denali Park • Alaska • United States
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About the role
- Supervise, lead, and motivate restaurant staff, including servers, hosts, bussers, baristas, bartenders, and kitchen staff, to ensure high service standards are consistently met.
- Assist in the onboarding, training, and development of staff to enhance team performance and ensure proper service techniques, menu knowledge, and customer service standards.
- Oversee shift schedules, ensuring adequate staffing during peak periods while maintaining labor cost control.
- Conduct regular performance evaluations and provide ongoing coaching and feedback to improve team effectiveness and morale.
- Ensure exceptional guest experiences by providing attentive, personalized service and resolving any customer complaints or issues in a professional and timely manner.
- Oversee the daily operation of the restaurant floor to ensure efficient service flow, guest seating, and table turnover.
- Engage with guests to gather feedback, anticipate needs, and ensure their satisfaction, fostering a welcoming and positive atmosphere.
- Assist the F&B Manager in overseeing daily restaurant operations, ensuring all processes, including food preparation, presentation, and guest service, are executed to company standards.
- Ensure adherence to health, safety, and sanitation regulations, maintaining a clean and safe environment for both guests and staff.
- Monitor inventory levels of food, beverages, and supplies, ensuring items are stocked and available for service while minimizing waste and maintaining budgetary constraints.
- Monitor and manage food and beverage costs, ensuring proper portion control and inventory management to meet profitability goals.
- Lead training sessions for new staff members, ensuring they are familiar with restaurant policies, customer service expectations, and menu offerings.
- Maintain clear and effective communication with the Restaurant Managers, kitchen staff, and other team members to ensure smooth operations and exceptional service.
Requirements
- Minimum of 2-3 years of experience in a restaurant management or supervisory role, preferably in a full-service dining environment.
- Strong background in customer service and food and beverage operations.
- Excellent leadership and team management skills with the ability to motivate and direct a diverse team.
- Outstanding interpersonal and communication skills, with the ability to build rapport with guests and staff alike.
- Strong problem-solving abilities and the capacity to handle guest complaints or service challenges in a professional manner.
- Proficiency in restaurant management software, point-of-sale (POS) systems, and Microsoft Office Suite.
- Ability to handle financial transactions, including cash handling, credit card processing, and daily sales reconciliation.
- Strong organizational and time-management skills, with the ability to prioritize tasks effectively in a fast-paced environment.
- A degree in Hospitality Management, Culinary Arts, Business Administration, or a related field is preferred.
- Experience in managing or assisting with bar operations is a plus.
- Knowledge of local health and safety regulations, as well as alcohol service laws (if applicable).
- Bilingual skills (e.g., Spanish) are a plus.
Benefits
- Competitive wages
- Comfortable on-site housing
- Inclusive meal plan for just $8 a day
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
restaurant managementcustomer servicefood and beverage operationscash handlingcredit card processingdaily sales reconciliationinventory managementmenu knowledgefood preparationportion control
Soft Skills
leadershipteam managementinterpersonal skillscommunication skillsproblem-solvingorganizational skillstime-managementmotivationcoachingguest engagement
Certifications
degree in Hospitality Managementdegree in Culinary Artsdegree in Business Administration