
Customer Experience Manager
Aramark
full-time
Posted on:
Location Type: Office
Location: New Orleans • Louisiana • United States
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About the role
- Responsible for developing and implementing programs that enhance student dining experience
- Collect and analyze guest feedback and data to identify pain points
- Collaborate with cross-functional teams for consistent student journey
- Monitor effectiveness of experience programs and adjust as necessary
Requirements
- Bachelor's degree in a related field
- Strong interpersonal, communication, and problem-solving skills
- Demonstrated ability to work collaboratively with a diverse group of stakeholders
- Ability to work nights and weekends
- Experience in customer satisfaction and retention
Benefits
- Health insurance
- 401(k) retirement plans
- Paid time off
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
interpersonal skillscommunication skillsproblem-solving skillscollaborative skills
Certifications
Bachelor's degree