Aramark

Director of Dining Services

Aramark

full-time

Posted on:

Location Type: Office

Location: Lexington Park • Maryland • United States

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Salary

💰 $90,000 - $100,000 per year

Job Level

Lead

About the role

  • Lead all dining operations within the senior living community, including Independent Living dining venues, Bistro service, and resident hospitality programs
  • Provide leadership and direction to dining managers, culinary leadership, and service teams
  • Ensure consistent delivery of high-quality dining experiences for residents and guests
  • Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations
  • Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction
  • Builds, develops, and leads a management team and staff capable of carrying out organizational objectives
  • Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations
  • In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity
  • Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports
  • Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times

Requirements

  • Experience in senior living, CCRC communities, healthcare dining, or upscale hospitality environments preferred
  • Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management
  • The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role
  • Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff
  • Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues
  • Meaningful experience in service industry, contract services, or hospitality environment
  • Proven ability leading through other managers
  • Experience in creating and managing a department budget, financial controls and analysis
  • Experience crafting product sales strategies and implementing operational programs and initiatives
Benefits
  • medical
  • dental
  • vision
  • work/life resources
  • retirement savings plans like 401(k)
  • paid days off such as parental leave and disability coverage
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
budget managementfinancial analysisservice improvementcontract managementoperational productivityhospitality managementculinary leadershipdining operationscustomer satisfactionservice industry experience
Soft Skills
leadershipinterpersonal skillscommunicationclient service focusentrepreneurshipteam buildingrelationship managementproblem-solvingstrategic thinkingstaff development
Certifications
Bachelor's degree in Food ServiceBachelor's degree in HospitalityBachelor's degree in Facilities ManagementBachelor's degree in Business Management