Aramark

Customer Service Coordinator II

Aramark

full-time

Posted on:

Location Type: Office

Location: Jessup • Maryland • United States

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Salary

💰 $20 - $26 per hour

About the role

  • Provide exceptional customer service in a professional manner.
  • Handle incoming calls with the objective of one-call resolution.
  • Resolve discrepancies and customer complaints to ensure customer satisfaction.
  • Audit company service programs for compliance and follow-up on customer callbacks.
  • Maintain required departmental records, reports, and files.

Requirements

  • 3-5 years of work experience preferred.
  • High School Diploma required.
  • Associates Degree preferred.
  • MS Office Experience with proficiency in Excel required.
  • Strong communication skills.
  • Excellent customer service and administrative skills required.
  • Ability to develop and maintain a positive working relationship with others.
  • Detail oriented, ability to multi-task, with strong organizational skills are required.
Benefits
  • Comprehensive benefit programs including medical, dental, vision, and work/life resources.
  • Retirement savings plans like 401(k).
  • Paid days off such as parental leave and disability coverage.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
MS OfficeExcel
Soft Skills
customer servicecommunicationorganizationaldetail orientedmulti-taskingpositive working relationship
Certifications
High School DiplomaAssociates Degree