Director of Operations
Aramark
full-time
Posted on:
Location Type: Office
Location: Lebanon • United States
Visit company websiteExplore more
Job Level
About the role
- Plan, manage, and guide multiple contracted services for a client normally generating $2-15M+ in revenue.
- Lead a team providing operational expertise in contracted services while ensuring hands-on execution management of operations.
- Manage client and community relationships, continually assessing operations and developing plans for optimal service and satisfaction.
- Build, develop, and lead a management team and staff capable of carrying out organizational objectives.
- Recommend methods and resources for service improvement and growth.
- Manage budgets in partnership with Finance and assist in designing improvements for financial performance and productivity.
- Ensure compliance with all local, state and federal regulations, Aramark standards, and safety policies.
Requirements
- Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management.
- The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role.
- Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff.
- Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.
- Meaningful experience in service industry, contract services, or hospitality environment.
- Proven ability leading through other managers.
- Experience in creating and managing a department budget, financial controls and analysis.
- Experience crafting product sales strategies and implementing operational programs and initiatives.
Benefits
- Equal employment opportunity
- Professional growth opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
budget managementfinancial performance analysisservice improvement methodscontractual requirements implementationoperational program developmentsales strategy craftingservice industry experiencecontract services experiencehospitality environment experienceorganizational objectives execution
Soft Skills
interpersonal skillsclient relationship managementcommunication skillsleadershipteam buildingentrepreneurshipcustomer service focusproblem-solvingstrategic planningcollaboration
Certifications
Bachelor's degree in Food ServiceBachelor's degree in HospitalityBachelor's degree in Facilities ManagementBachelor's degree in Business Management