Aramark

Office Manager

Aramark

full-time

Posted on:

Location Type: Office

Location: Draper • Utah • United States

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About the role

  • Performs general administrative duties, such as data entry, filing, document management, and daily mail check and distribution
  • Assist the event sales team in managing client inquiries and bookings via phone and email, responding in a timely manner
  • Communicating with clients to gather event requirements and preferences
  • Provide excellent guest service by addressing client queries and concerns
  • Maintain accurate records of client interactions and catering event details
  • Support the sales team by assisting with preparing and processing contracts, proposals, Banquet Event Orders, and payments, while tracking progress and sending timely follow-up and reminder emails
  • Assist sales team in managing the event calendar with a focus on details and accuracy
  • Preparation of Banquet Event Order packets to be dispersed to management and events teams
  • Support the sales team in the updating and maintenance of the event management system (EMS)
  • Maintain an accurate and detailed function book for all scheduled events
  • Creates, prepares, maintains, and organization of event signage (buffet menu labels and bar signage)
  • Assist with post-event follow-up, feedback collection, and client thank you correspondence
  • Maintain adequate inventory of office supplies
  • Ensures the processing of new hires, temporary workers, transfers, promotions and terminations is accurate and timely
  • Conducts new hire orientations and maintains employee files, supports the documentation process for performance concerns and end of the year performance appraisals
  • Assists with the recruiting and onboarding process
  • Manages and guarantees disbursement of payroll, benefits, and taxes consistent with government wage and hour laws
  • Communicates actively with Operations, Human Resources, and Finance to review cross-departmental impacts and reconcile data sharing
  • Leads regular preparation of relevant management reports, including weekly, & monthly
  • Responsible for the operation of accounting systems and records, including, but not limited to, EMS customer receipts, payroll time/schedule corrections and weekly payroll employee tip entry and balance to tips/service charges received
  • Leads and nurtures a work culture that promotes open, frequent and dynamic communication among staff, stimulating teamwork to accomplish desired goals and objectives
  • Meets weekly deadlines for financial documents

Requirements

  • Requires a minimum of 2 years of experience in accounting and payroll
  • Bachelor’s degree in business administration or a related field or equivalent professional experience preferred
  • Highly organized with strong time management, meticulous attention to detail, and efficient filing and database management skills.
  • Demonstrates excellent verbal and written communication skills when interacting with clients, staff, and management, along with strong follow-up skills.
  • Maintains a friendly and approachable demeanor, takes a solution-oriented approach to challenges, and effectively manages multiple tasks simultaneously.
  • Strong proficiency in Microsoft Office products, including Outlook, Word, Excel, and PowerPoint.
  • Tech-savvy with the ability to quickly learn and master hospitality specific software and booking engines (i.e. Tripleseat)
  • Ability to manage in a diverse environment with a focus on client and customer service
  • Requires strong interpersonal skills
  • Requires effective verbal and written communication skills
  • Must have the flexibility to adjust work schedule, if needed, to support an event or project.
  • Ability to work in a fast-paced environment
  • Ability to handle confidential information
  • Ability to resolve issues and adapt to a fast-paced environment
Benefits
  • medical
  • dental
  • vision
  • work/life resources
  • retirement savings plans like 401(k)
  • paid days off such as parental leave and disability coverage
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
accountingpayrolldata entrydocument managementevent management systemBanquet Event Orderscontract preparationproposal processinginventory managementdatabase management
Soft Skills
time managementattention to detailverbal communicationwritten communicationinterpersonal skillsproblem-solvingteamworkflexibilitycustomer serviceorganizational skills
Certifications
Bachelor’s degree in business administrationequivalent professional experience