Regional Director of Operations
Aramark
full-time
Posted on:
Location Type: Office
Location: Chicago • Illinois • United States
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Job Level
About the role
- Plan, manage, and guide contracted services for multiple sites generating $2-15M+ in revenue.
- Lead a team that provides operational expertise in contracted services while providing hands-on execution management of operations.
- Manage client and community relationships, continually assessing operations, and developing plans for optimal service and satisfaction.
- Build, develop, and lead a management team and staff capable of carrying out organizational objectives.
- Recommend methods, resources, and implementation for service improvement and growth based on understanding of operational needs.
- Manage budget and assist in the design of improvements to optimize financial performance and operational productivity.
- Ensure compliance with all local, state and federal regulations and codes and maintain all associated records and reports.
- Ensure compliance with Aramark's standards of operation including safety standards and compliance with Aramark's Business Conduct Policy.
Requirements
- Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management.
- Ability to focus on client and customer services, entrepreneurship and building and growing a strong business.
- Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff.
- Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.
- Meaningful experience in service industry, contract services, or hospitality environment.
- Proven ability leading through other managers.
- Experience in creating and managing a department budget, financial controls and analysis.
- Experience crafting product sales strategies and implementing operational programs and initiatives.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
budget managementfinancial analysisservice improvementoperational productivitycontract managementsales strategyoperational programscompliance managementrecord keeping
Soft Skills
interpersonal skillscommunication skillsleadershipclient service focusentrepreneurshipteam buildingrelationship management
Certifications
Bachelor's degree