
Retail Food Service Manager
Aramark
full-time
Posted on:
Location Type: Office
Location: Cherry Hill • New Jersey • United States
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Salary
💰 $70,000 per year
Job Level
About the role
- Manage Front of House (Cafeteria, Food Court, Quick Service) dining operations
- Develop and implement retail services plan to improve service, quality and profitability of service areas.
- Maintain effective working relationships with other departments to provide a unified retail experience for customers.
- Manages marketing, merchandising and cash handling procedures.
- Ensures that requirements for appropriate sanitation and safety levels in respective areas are met
- Maintains effective client and customer rapport for mutually beneficial business relationships
- Drives customer service and tracks and responds to survey results.
- Directly supervises two or more employees with responsibility for hiring, discipline, performance reviews and initiating pay increases
- Assists in location forecast and accounting; tracks sales trends and drives sales.
- Implements specials and LTOs and coordinates pop up restaurants, Fooda, etc.
- Manages catering including utilizing catertrax, coordinating with client, menu planning, staffing and set up.
Requirements
- Bachelor's degree or equivalent experience
- 1+ years of Retail Food Service Management experience required
- Experience with marketing, merchandising and cash handling required
- Strong customer service and computer skills required
- Must be able to work a varied schedule (opening, closing and mid shift + as needed weekends and holidays).
Benefits
- medical
- dental
- vision
- work/life resources
- retirement savings plans like 401(k)
- paid days off such as parental leave and disability coverage
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Retail Food Service ManagementMarketingMerchandisingCash HandlingSanitationSafety ProceduresSales TrackingMenu PlanningCatering ManagementCustomer Service
Soft Skills
Interpersonal SkillsLeadershipCommunicationRelationship ManagementTeam SupervisionProblem SolvingCustomer RapportPerformance ManagementAdaptabilityOrganizational Skills
Certifications
Bachelor's DegreeFood Safety CertificationServSafe CertificationRetail Management CertificationCustomer Service CertificationCatering Management CertificationFirst Aid CertificationCPR CertificationManagement CertificationLeadership Certification