Patient Services Manager
Aramark
full-time
Posted on:
Location Type: Office
Location: Oconomowoc • Wisconsin • United States
Visit company websiteExplore more
About the role
- Support the Patient Services Operation in the Food & Nutrition Department
- Develop and execute dining solutions to meet patient and customer needs and tastes
- Utilize technical training and interpret government mandated nutritional standards in the healthcare industry on food health to develop healthy menu implementation plans
- Serve as the primary liaison between Food & Nutrition Services and clinical partners
- Meet directly with patients to address meal concerns, preferences, allergies, and satisfaction issues
- Translate patient feedback into actionable culinary and service improvements
- Validate nutritional accuracy, allergens, and therapeutic appropriateness of menus and recipes
- Ensure all menu items align with clinical nutrition standards and diet order requirements
- Collaborate with culinary teams to balance nutrition, palatability, and feasibility
- Maintain compliance with regulatory and accreditation standards related to patient nutrition
- Oversee recipe builds, nutrition labeling, and diet rule mapping within MenuLogistics
- Foster strong working relationships between dietary, clinical, and operational teams
Requirements
- Requires at least two years of patient food service experience
- Some management experience is preferred.
- Bachelor's degree or equivalent experience
Benefits
- Comply with all applicable policies, rules, and regulations, including but not limited to those relating to safety, health, and wage and hour.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
menu implementationnutritional accuracyrecipe buildsnutrition labelingdiet rule mapping
Soft Skills
communicationcollaborationproblem-solvinginterpersonal skillscustomer service