General Manager – Food
Aramark
full-time
Posted on:
Location Type: Office
Location: Philadelphia • Pennsylvania • United States
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About the role
- Plan, manage, and guide multiple contracted services for a client normally generating $2-15M+ in revenue.
- Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations.
- Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.
- Builds, develops, and leads a management team and staff capable of carrying out organizational objectives.
- Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.
- In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity.
- Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports.
- Ensures compliance with Aramark's standards of operation including safety standards and Business Conduct Policy.
Requirements
- Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management.
- The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role.
- Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff.
- Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.
- Meaningful experience in service industry, contract services, or hospitality environment.
- Proven ability leading through other managers.
- Experience in creating and managing a department budget, financial controls and analysis.
- Experience crafting product sales strategies and implementing operational programs and initiatives.
Benefits
- Health insurance
- 401(k) matching
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
budget managementfinancial analysisservice improvementoperational productivitycontract managementsales strategy developmentoperational program implementationcompliance managementrecord keeping
Soft Skills
interpersonal skillscommunication skillsleadershipclient service focusentrepreneurshipteam buildingrelationship managementproblem solving
Certifications
Bachelor's degree