Aramark

Hospitality Services Director

Aramark

full-time

Posted on:

Location Type: Office

Location: Winston Salem • North Carolina • United States

Visit company website

Explore more

✨ AI Apply
Apply

Job Level

Lead

About the role

  • Manager of operations, responsible for developing and executing strategy to meet operating and financial goals.
  • Leads the operations of food service accounts by ensuring areas of responsibility meet objectives and client expectations.
  • Ensures dining operations align with Harvest Table’s Executional Framework.
  • Coaches leaders and employees by creating a shared understanding about what needs to be achieved and how to execute to create a best-in-class dining experience.
  • Rewards, recognizes, and develops employees.
  • Ensures high safety and sanitation standards in all operations.
  • Identify client needs and effectively communicate operational progress.
  • Adopt Aramark process and systems.
  • Build revenue and manage budget, including cost controls regarding food, beverage and labor.
  • Ensure the completion and maintenance of P&L statements.
  • Achieve food and labor targets.
  • Manage resources to ensure quality and cost control within budgetary guidelines.
  • Implement and maintain Aramark agenda for both labor and food initiatives.
  • Create value through efficient operations, appropriate cost controls and profit management.
  • Full compliance with Operational Excellence fundamentals, including food and labor.
  • Direct and oversee operations related to production, distribution and food service.
  • Maintain a safe and healthy environment for clients, customers and employees.

Requirements

  • Requires at least 4 years of experience
  • Requires at least 1-3 years of experience in a management role
  • Requires previous experience in food service
  • Requires a bachelor’s degree or equivalent experience
  • Strong communication skills
  • Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships
  • Ability to demonstrate excellent customer service using Aramark's standard model
  • Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
  • Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
  • Must be able to stand for extended periods of time.
Benefits
  • Developing new skills and doing what it takes to get the job done
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
budget managementcost controlP&L statementsfood service operationssafety standardssanitation standardsoperational strategyrevenue buildingfood and labor targetsclient needs assessment
Soft Skills
communication skillsleadershipemployee developmentcustomer servicerelationship buildingcoachingteam collaborationproblem-solvingstrategic thinkingclient rapport
Certifications
bachelor’s degree