Facilities Operations Director – HC Northeast Region
Aramark
full-time
Posted on:
Location Type: Office
Location: Philadelphia • Pennsylvania • United States
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Job Level
About the role
- Plan, manage, and guide multiple contracted services for a client
- Lead a team that provides operational expertise in contracted services
- Manage the client and community relationships at the location
- Develop plans to provide optimal service and drive employee and customer satisfaction
- Build, develop, and lead a management team and staff
- Manage a budget and design improvements to optimize financial performance
- Ensure compliance with local, state, and federal regulations and codes
- Maintain Aramark's standards of operation, including safety standards
Requirements
- Bachelor's degree level education highly preferred in Food Service, Hospitality, Facilities, or Business Management
- Ability to focus on client and customer service
- Savvy interpersonal skills to communicate effectively with clients and senior management
- Meaningful experience in service industry, contract services, or hospitality environment
- Proven ability leading through other managers
- Experience in creating and managing a department budget, financial controls and analysis
- Experience crafting product sales strategies and implementing operational programs and initiatives
Benefits
- Equal employment opportunity
- Positive impact for employees and customers
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
budget managementfinancial performance optimizationcontract managementoperational expertiseservice industry experiencehospitality managementdepartment budget creationfinancial controlssales strategy developmentoperational program implementation
Soft Skills
client service focusinterpersonal communicationleadershipteam buildingcustomer satisfactionrelationship managementeffective communicationmanagerial guidanceproblem-solvingcollaboration
Certifications
Bachelor's degree in Food ServiceBachelor's degree in HospitalityBachelor's degree in Facilities ManagementBachelor's degree in Business Management