Aramark

Retail Portfolio Manager

Aramark

full-time

Posted on:

Location Type: Office

Location: Philadelphia • Pennsylvania • United States

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About the role

  • Support field teams in the assessment of overall retail portfolio performance and the identification of concept opportunities that address customer expectations and unique client location needs,
  • Become a subject matter expert on the tools and resources that drive these efforts.
  • Understand current retail concepts in Aramark’s portfolio and keep the pulse on market trends and emerging concepts.
  • Support sourcing, contracting, training, and fostering relationships with new partners.
  • Communicate the brand position, non-traditional offering and program value to internal teams.
  • Participate in the administrative process by which brands are identified, requested and approved via the Brand Dashboard & Activation Portal.
  • Employ a customer-centric approach to work with various lines-of-business and key functional groups to understand unique challenges, focus on key priorities, present data-driven recommendations and collaborate on final solutions.
  • Build relationships with both internal (operations, marketing, growth, legal, finance) and external (clients, brand partners) stakeholders while providing the highest level of customer service to field-based account teams.
  • Use strong business acumen and ability to clearly communicate opportunities and recommendations with supporting data and market knowledge.

Requirements

  • Understand details of Aramark-owned Proprietary Brands, 3rd Party Brand Partnerships and Agreement Types
  • Contribute to the development of key retail program resources such as the retail portfolio snapshot, category financial summary, new partner highlights / positioning, partner and process case studies and brand news communications.
  • Participate in the development and management of the Retail Assessment / Retail Optimized Campus (ROC) project pipeline, schedule and field communications.
  • Support all phases of the ROC process in collaboration with Enterprise, LOB and field teams to ensure timely and efficient execution
  • Understand the ROC process, tools and application.
  • Contribute to account assessment tool improvements, including the adaptation of Collegiate Hospitality-focused resources in support of Healthcare, Senior Life and Workplace Experience.
  • Own the 3rd Party ROC tool and champion ongoing development / evolution in support of Collegiate Hospitality needs – including evaluating if ROC tool administration can eventually be brought in-house.
  • Partner with the Director, Retail Brand Placement & Emerging Partnerships to become a subject matter expert in conducting a Collegiate Hospitality Retail Optimized Campus project from start to finish.
  • Lead the effort to document account impact of ROC-related recommendations with a particular emphasis on historic activity and performance results.
  • Keep up-to-date on retail food industry trends with specific emphasis on brand performance at both an industry and Aramark-enterprise level.
  • Learn and participate in the administrative process by which a brand moves from “requested” to “activated” in Aramark systems.
  • Work across multiple lines-of-business and serve as a Retail Brand Portfolio expert in support of requests from field marketing, sales/retention, partners and account leadership.
  • Manage all aspects of initial brand education to non-traditional markets and agreement reviews in collaboration with the broader retail strategy and legal teams.
  • Perform necessary tasks to ensure that brand process activities are executed accurately and all records and data are complete for both internal and external stakeholders.
Benefits
  • Travel: This role may require travel of up to 30% (more in the beginning)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisproject managementaccount assessmentretail portfolio managementcontract negotiationbrand activationfinancial summary developmentcustomer servicestakeholder managementprocess improvement
Soft Skills
communicationrelationship buildingcustomer-centric approachbusiness acumencollaborationproblem-solvingleadershipadaptabilityorganizational skillsteamwork