
Concessions Manager
Aramark
full-time
Posted on:
Location Type: Office
Location: Baton Rouge • Louisiana • United States
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Job Level
About the role
- The Concessions Manager is responsible for developing and implementing dining solutions to meet customer needs and tastes.
- Oversees and manages dining operations where customers order prepared foods from a menu.
- Use Aramark's coaching model to engage and develop team members to their fullest potential.
- Reward and recognize employees.
- Ensure individual and team performance meets objectives and client expectations.
- Plan and lead daily team briefings.
- Ensure safety and sanitation standards in all operations.
- Identify client needs and communicate operational progress.
- Ensure the completion and maintenance of P&L statements.
- Deliver client and company financial targets.
- Bring value through efficient operations, appropriate cost controls, and profit management.
- Maintain a safe and healthy environment for clients, customers and employees.
- Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour.
Requirements
- Requires at least 1 year of experience
- Requires at least 1 year of experience in a management role
- Bachelor's degree or equivalent experience preferred
- Strong interpersonal skills
- Ability to maintain effective client and customer rapport for mutually beneficial business relationships
- Ability to demonstrate excellent customer service using Aramark's standard service model
- Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
- Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
- Must be able to stand for extended periods of time.
Benefits
- Health insurance
- 401(k) retirement plans
- Paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
P&L statementscost controlsprofit management
Soft Skills
interpersonal skillscustomer serviceteam leadershipemployee recognitioncommunicationclient rapport
Certifications
Bachelor's degree