Director of Operations – Collegiate Hospitality
Aramark
full-time
Posted on:
Location Type: Office
Location: San Antonio • Texas • United States
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Job Level
About the role
- Plan and manage a high volume, complex, multi-location dining service operation.
- Oversee all programming, scheduling, and planning for daily success according to company quality food standards and operating efficiency levels.
- Manage client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service.
- Build, develop, and lead a management team and staff.
- Recommend methods, resources, and implementation for service improvement and growth based on understanding operational needs.
- In partnership with Finance, manage a budget and assist in designing improvements to optimize financial performance.
- Ensure compliance with all local, state and federal regulations and codes.
Requirements
- Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management.
- The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role.
- Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff.
- Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.
- Meaningful experience in service industry, contract services, or hospitality environment.
- Proven ability leading through other managers.
- Experience in creating and managing a department budget, financial controls and analysis.
- Experience crafting product sales strategies and implementing operational programs and initiatives.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
budget managementfinancial analysisservice improvementprogrammingschedulingplanningcontractual requirementssales strategiesoperational programsoperational efficiency
Soft skills
interpersonal skillscommunicationleadershipclient serviceentrepreneurshiprelationship managementteam developmentproblem-solvingstrategic planningcollaboration
Certifications
Bachelor's degree in Food ServiceBachelor's degree in HospitalityBachelor's degree in Facilities ManagementBachelor's degree in Business Management