
Concessions Food and Beverage Manager
Aramark
full-time
Posted on:
Location Type: Office
Location: Boston • Massachusetts • United States
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Salary
💰 $65,000 - $75,000 per year
Job Level
About the role
- The Concessions Food and Beverage Manager will support the food and beverage operations for Agganis Arena in Boston, MA.
- This is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes and overseeing and managing food and beverage operations.
- The Concessions Manager will work an event-based schedule which will include evenings, weekends and holidays.
- Use Aramark's coaching model to engage and develop team members to their fullest potential
- Reward and recognize employees
- Ensure individual and team performance meets objectives and client expectations
- Plan and lead daily team briefings
- Ensure safety and sanitation standards in all operations
- Identify client needs and communicate operational progress
- Ensure the completion and maintenance of P&L statements
- Deliver client and company financial targets
- Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins
- Bring value through efficient operations, appropriate cost controls, and profit management
- Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
- Ensure entire team is trained and able to implement
- Supervise team regarding production, quality and control
- Maintain a safe and healthy environment for clients, customers and employees
- Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour.
- Job duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.
Requirements
- Requires at least 1 year of experience
- Requires at least 1 year of experience in a management role in Hospitality, Food Service Industry
- Bachelor's degree or equivalent experience preferred
- Strong interpersonal skills
- Ability to maintain effective client and customer rapport for mutually beneficial business relationships
- Ability to demonstrate excellent customer service using Aramark's standard service model
- Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
- Requires occasional lifting, carrying, pushing, and pulling up to 50 lb; able to stand for extended periods of time
- Must be able to work an event-based schedule which will include evenings, weekends and holidays.
Benefits
- Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.
- Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.
- Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
P&L statementsfood and beverage operationscost controlsprofit managementsafety and sanitation standardsperformance metricsinventory managementfood service experienceevent-based schedulingcustomer service
Soft skills
interpersonal skillsteam leadershipcommunicationclient rapportemployee recognitioncoachingproblem-solvingteam trainingrelationship buildingperformance management
Certifications
Bachelor's degree