Retail Food Service Manager
Aramark
full-time
Posted on:
Location Type: Office
Location: Round Rock • Texas • United States
Visit company websiteExplore more
Job Level
About the role
- Manage Front of House (Cafeteria, Food Court, Quick Service) dining operations
- Develop and implement retail services plan to improve service, quality and profitability of service areas.
- Maintain effective working relationships with other departments to provide a unified retail experience for customers.
- Manages marketing, merchandising and cash handling procedures.
- Ensures that requirements for appropriate sanitation and safety levels in respective areas are met
- Maintains effective client and customer rapport for mutually beneficial business relationships
- Drives customer service and tracks and responds to survey results.
- Directly supervises two or more employees with responsibility for hiring, discipline, performance reviews and initiating pay increases
- Assists in location forecast and accounting; tracks sales trends and drives sales.
- Implements specials and LTOs and coordinates pop up restaurants, Fooda, etc.
- Manages catering including utilizing catertrax, coordinating with client, menu planning, staffing and set up.
Requirements
- Bachelor's degree or equivalent experience
- 1+ years of Retail Food Service Management experience required
- Experience with marketing, merchandising required
- Strong customer service and computer skills required
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Retail Food Service ManagementMarketingMerchandisingCash handlingSanitationSafety proceduresSales trackingMenu planningCatering managementCustomer service
Soft skills
Interpersonal skillsLeadershipOrganizational skillsCommunication skillsRelationship managementTeam supervisionPerformance managementCustomer rapportProblem-solvingAdaptability
Certifications
Bachelor's degreeFood safety certificationServSafe certificationRetail management certificationCustomer service certificationManagement certificationCatering certificationMarketing certificationSanitation certificationLeadership training certification