Aramark

Regional Director of Operations

Aramark

full-time

Posted on:

Location Type: Office

Location: Louisville • Kentucky • United States

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About the role

  • Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations.
  • Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.
  • Builds, develops, and leads a management team and staff capable of carrying out organizational objectives.
  • Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.
  • In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity.
  • Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports.
  • Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times.

Requirements

  • Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management.
  • The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role.
  • Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff.
  • Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.
  • Meaningful experience in service industry, contract services, or hospitality environment.
  • Proven ability leading through other managers.
  • Experience in creating and managing a department budget, financial controls and analysis.
  • Experience crafting product sales strategies and implementing operational programs and initiatives.
  • This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing.
  • This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).
Benefits
  • Health insurance
  • 401(k) matching
  • Paid time off
  • Flexible work hours
  • Professional development opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
budget managementfinancial analysisservice improvementcontract managementoperational productivitysales strategy developmentcompliance managementrecord keepingsafety standards implementationoperational execution
Soft skills
interpersonal skillsclient relationship managementteam leadershipcommunication skillsentrepreneurshipcustomer service focusorganizational objectives alignmentproblem-solvingcollaborationadaptability