Retail Sales Worker Lead
Aramark
full-time
Posted on:
Location Type: Office
Location: Houghton • Missouri • United States
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Job Level
About the role
- Coordinate store operations, supporting and training the utility workers and cashiers
- Assign the day’s work tasks to the Sales Associates and General Utility Workers
- Serve as an example for the Retail Workers and General Utility Workers
- Maintain a professional and enthusiastic atmosphere even in the absence of management
- Hold pre-shift meetings to ensure that the team is aware of the day’s tasks
- Ensure all guests are greeted when they walk into the store
- Train Sales Associates and General Utility Workers in their role
- Respond directly to all customer complaints and ensure they are resolved effectively
- Keep an inventory of stock
- Order merchandise and other items in appropriate quantities from warehouse and vendors
- Complete monthly safety inspections and file incident and injury reports on an ongoing basis
- Collect and compile daily cash and sales data from all outlets using Microsoft Excel
- Lead all aspects of nightly close out and balance cash with daily sales at the end of the shift
- Assist management in scheduling all employees and assigning work tasks
- May assist with hiring General Utility Workers and Sales Associates
Requirements
- Previous retail experience preferred
- Mathematical skills are required to facilitate sales reports and audits
- Must be of legal age to work with alcohol
- Must provide proof of having earned a responsible alcohol training and certification program where applicable
- Must be flexible, willing to work a rotational schedule with rotational days off that may include weekends and holidays
- Must be fluent in the native language, both spoken and written
- Must be computer literate in MS Office programs
- Ability to operate equipment such as Photocopier, Vacuum Cleaner, Calculator, Printer, Telephone, Computer, Point of Sale (POS) System
- Must be well groomed and always maintain a high level of professionalism
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
mathematical skillsinventory managementsales reportingsafety inspectionscash handlingcustomer complaint resolutiontrainingscheduling
Soft skills
leadershipcommunicationflexibilityprofessionalismteam coordinationproblem-solvingcustomer service
Certifications
responsible alcohol training certification