Retail Food Service Manager
Aramark
full-time
Posted on:
Location Type: Office
Location: Philadelphia • Pennsylvania • United States
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Job Level
About the role
- Manage Front of House (Cafeteria, Food Court, Quick Service) dining operations
- Develop and implement retail services plan to improve service, quality and profitability of service areas
- Maintain effective working relationships with other departments to provide a unified retail experience for customers
- Manages marketing, merchandising and cash handling procedures
- Ensures that requirements for appropriate sanitation and safety levels in respective areas are met
- Maintains effective client and customer rapport for mutually beneficial business relationships
- Drives customer service and tracks and responds to survey results
- Directly supervises two or more employees with responsibility for hiring, discipline, performance reviews and initiating pay increases
- Assists in location forecast and accounting; tracks sales trends and drives sales
- Implements specials and LTOs and coordinates pop up restaurants, Fooda, etc.
Requirements
- Bachelor's degree or equivalent experience
- 1+ years of Retail Food Service Management experience required
- Experience with marketing, merchandising and cash handling required
- Strong customer service and computer skills required
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Retail Food Service ManagementMarketingMerchandisingCash HandlingSanitationSafety ProceduresSales TrackingCustomer ServicePerformance ReviewsForecasting
Soft skills
Interpersonal SkillsLeadershipOrganizational SkillsCommunication SkillsRelationship ManagementCustomer RapportTeam SupervisionProblem SolvingAdaptabilityCollaboration
Certifications
Bachelor's Degree