Aqua Finance, Inc.

Account Representative

Aqua Finance, Inc.

full-time

Posted on:

Location Type: Hybrid

Location: Charlotte • North Carolina • Wisconsin • United States

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About the role

  • Managing customer accounts
  • Addressing inquiries and facilitating payments
  • Negotiating solutions for past-due accounts
  • Collaborating with internal teams to resolve issues
  • Maintain positive client relationships and ensure timely transactions

Requirements

  • High School Diploma or GED equivalent required
  • 2 years of customer service experience required
  • Financial industry experience preferred
  • Bilingual (English and Spanish) candidates beneficial
  • Attention to detail and accuracy required
  • Excellent verbal and written communication skills required
  • Proficient in the utilization of Microsoft Office Suite
Benefits
  • Remote eligible position
  • Flexible work arrangements
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
customer servicenegotiationproblem-solvingattention to detailaccuracyverbal communicationwritten communicationrelationship management
Certifications
High School DiplomaGED