Provide expert technical guidance and delivery of projects based on Wind River’s Cloud Platform to Communication Service Provider (CSP) customers.
Work with Professional Services Project Managers to prepare project descriptions, identify task lists, set schedules, determine engineering hours, estimate project risk and deliver on successful bids.
This is a direct customer-facing position and requires comfort with customers and issue resolution.
Some travel required; local, regional and international.

Requirements

Master and/or Bachelor of Science in Electrical or Computer Engineering, Computer Science, Information Technology, or equivalent technical education
Cloud based certification (AWS/Azure/GCP), or Kubernetes certs - CKA/CKSS/CKAD
6 years of relevant technical work experience.
This is a direct customer-facing position and requires comfort with customers and issue resolution.
You are authoritative in your decision making and drive solutions, based upon service management essentials.
Enjoy working on leading edge technologies and projects.
Expertise in Kubernetes, Docker, Elastic, Kafka, & cloud-native technologies (Type-1 and Type-2).
Storage configuration expertise such as RAID/Ceph/NFSv3+v4 (on NetApp a plus).
Strong knowledge of Compute Cluster concepts.
Working/functional knowledge of network stacks, switching, routing, etc.
An understanding of how to integrate into Assurance systems.
Be comfortable with building, reconfiguring and provisioning lab equipment such as servers physical and virtual routers and networks (including IPv4/6) in both Wind River and customers’ lab environments. BMC configurations (iDRAC/ILO/IPM/Redfish).
Experience in network system-level solution design.
Exposure to SDN concepts, Network Function Virtualization (NFV), and ETSI-MANO.
Linux (Debian, Ubuntu) background covering deployment, image build, application, and administration.
Adept at Python and automation languages like Ansible.
The ability to work on a team & independently on multiple high priority projects.
Verbal communications via articulation of past project details desired outcomes and written communication skills.
Strong Problem-solving skills based upon a myriad of differing scenarios (Network/performance/hardware)
Ability to replicate customer issues in a Wind River lab
Ability to think laterally.
Preference will be given to those candidates with the above noted requirements and familiarity with platform software and the Open-Source Community
Must reside in Greater Austin, TX area
United States Citizenship or Permanent Residency required

Benefits

Hybrid work model for workplace flexibility
Comprehensive health, dental, and life insurance
Short and long-term disability coverage
RRSP matching for financial security
Flexible time-off policies for work-life balance
Employee assistance program for mental well-being
Learning benefits, including a LinkedIn Learning subscription and seminars

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

KubernetesDockerElasticKafkacloud-native technologiesRAIDCephNFSv3network system-level solution designLinux

Soft Skills

customer-facingissue resolutiondecision makingteamworkindependenceverbal communicationwritten communicationproblem-solvinglateral thinking

Certifications

AWS certificationAzure certificationGCP certificationCKACKSSCKAD