AppXite

CSP Program Manager

AppXite

full-time

Posted on:

Location Type: Remote

Location: Latvia

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Tech Stack

Cloud

About the role

  • Maintain 100% accuracy in registering customer information and data related to Microsoft programs.
  • Develop deep expertise on every detail of Microsoft's partner programs.
  • Closely monitor all Microsoft communications, news, and program updates to identify any impacts.
  • Ensure all Microsoft-related documentation and knowledge is kept up-to-date and easily accessible.
  • Proactively communicate changes and impacts to internal teams, resellers, and customers.
  • Pursue and claim all eligible Microsoft funds and incentives.

Requirements

  • 3+ years of hands-on experience working with Microsoft licensing, partner programs, or cloud commerce, preferably within a CSP, distributor, ISV, or MSP environment.
  • Proven experience managing customer and partner data with zero-tolerance for errors, including pricing, eligibility, incentives, and program compliance.
  • Deep, practical knowledge of Microsoft Partner Programs, including (but not limited to): CSP (Direct / Indirect); Incentives, rebates, and benefit structures; Specializations, designations, and eligibility rules.
  • Strong understanding of Microsoft product portfolios, pricing models, licensing combinations, and program dependencies.
  • Ability to interpret and apply complex Microsoft documentation, policies, and frequent program changes without ambiguity.
  • Exceptional attention to detail with the ability to maintain 100% accuracy across customer registrations, licensing data, and program-related records.
  • Comfortable using AI-powered tools, knowledge management systems, or automation platforms to organize, search, and maintain complex information.
  • Strong written and verbal communication skills in English, with the ability to: Proactively communicate program changes, risks, and opportunities and produce clear announcements, guidelines, and instructional materials.
Benefits
  • Remote-First Flexibility: Enjoy the freedom of a fully remote role, or choose to work from our Latvia office.
  • Work with global Tech Leaders: Collaborate on solutions used by some of the biggest names in the industry, including Adobe, AWS, Cisco, Google, IBM, Microsoft, Lenovo, and Liquid.
  • Skilled, International Team: Work alongside experienced professionals in a collaborative, multicultural environment. We value technical excellence, clear communication, and mutual support.
  • Professional Development: Advance your skills with access to Microsoft certifications and continuous learning opportunities tailored to your role.
  • Time to Recharge: Enjoy four weeks of paid vacation per year, plus paid public holidays.
  • Referral Rewards: Help us grow our team - our employee referral program recognizes and rewards your contributions.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Microsoft licensingMicrosoft partner programscloud commerceprogram compliancepricing modelslicensing combinationsdata managementattention to detaildocumentation interpretation
Soft Skills
communication skillsproactive communicationattention to detail