Applied Materials

Customer Engineer

Applied Materials

full-time

Posted on:

Location Type: Office

Location: Taichung • Taiwan

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Job Level

Junior

About the role

  • Serve as direct liaison with customers
  • Collaborate closely to install, maintain, and upgrade equipment
  • Use digital analytics for troubleshooting
  • Apply basic diagnostic techniques to assess and address technical issues
  • Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems
  • Coordinate and communicate directly with customers to ensure smooth operations and exceptional service
  • Fulfill additional duties as assigned

Requirements

  • Completion of an Associate degree or military technical training, field service experience, or trade certification
  • 1–2 years of work experience in customer/field service support, or a related technical field
  • Ability to read and interpret electrical and mechanical schematics
  • Experience diagnosing and resolving basic technical challenges
  • Basic mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, or thermodynamics
  • Familiarity with hand tools and their appropriate usage, including digital multimeters
  • Effective written and verbal communication skills
  • Basic knowledge of Microsoft Excel, Word, and PowerPoint
  • Possession of a valid driver’s license and the ability to obtain a passport, if travel is required
  • Able to meet all on-site requirements, including safety, environmental guidelines, and COVID-19 protocols
Benefits
  • Supportive work culture encouraging learning, development, and career growth
  • Health and wellbeing programs and support
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
diagnostic techniquespreventative maintenancecorrective maintenanceelectrical systemsmechanical systemsvacuum systemsplasma systemshydraulic systemsgas systemsmechanical aptitude
Soft Skills
communication skillscollaborationcustomer servicetroubleshootingproblem-solvingwritten communicationverbal communicationcoordinationinterpersonal skillsadaptability
Certifications
Associate degreemilitary technical trainingtrade certification