Process Support Engineer IV – Micron Account
Applied Materials
full-time
Posted on:
Location Type: Hybrid
Location: Hsinchu • Taiwan
Visit company websiteExplore more
About the role
- Provide advanced technical support and process expertise to key customer, Micron.
- Deliver high-visibility customer support through on-site installations, system diagnoses, and service and repair of complex systems.
- Develop leading-edge processes to manufacture advanced semiconductor chips.
- Create hypothesis experiments and design of experiments (DOE); analyze data with statistics and compile reports on process engineering experiments.
- Troubleshoot complex problems and perform root cause analyses.
- Communicate with internal stakeholders and customer to achieve goals and build trust.
Requirements
- Master’s degree or PhD in chemistry/ physics, materials engineering, electrical engineering, optoelectronics, or related field.
- 10+ years of hands-on experience in semiconductor equipment or process engineering, with expertise in CVD, PVD, or CMP technologies.
- Proven ability to independently lead complex troubleshooting, root cause analysis, and on-site customer escalations.
- Excellent communication skills with the ability to interact effectively with customer engineers, field service teams, and global engineering groups.
- Proficiency in English (reading, writing, and communication).
Benefits
- Supportive work culture encouraging personal and professional growth.
- Health and wellbeing programs.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
semiconductor equipmentprocess engineeringCVDPVDCMPdata analysisdesign of experimentsroot cause analysishypothesis experimentssystem diagnostics
Soft Skills
communication skillsinterpersonal skillsleadershipproblem-solvingcustomer supporttrust buildingcollaborationindependencestakeholder engagementescalation management
Certifications
Master’s degreePhD