Manager, iTeam Customer Engineer
Applied Materials
full-time
Posted on:
Location Type: Office
Location: Austin • Arizona • Idaho • United States
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Salary
💰 $112,000 - $154,000 per year
About the role
- Forecasts financial, manpower, and operational requirements for key businesses
- Identifies and pursues service agreement business
- Manages start ups in terms of time and cost requirements
- Manages local inventories and RMA procedure
- Maintains DSO according to goal
- Ensures customer satisfaction with Company service and system performance
- Interviews, hires, and trains customer engineers
Requirements
- Forecasts financial, manpower, and operational requirements for key businesses
- Identifies and pursues service agreement business
- Manages start ups in terms of time and cost requirements
- Manages local inventories and RMA procedure
- Maintains DSO according to goal
- Ensures customer satisfaction with Company service and system performance
- Interviews, hires, and trains customer engineers
- Ensures employee satisfaction through communication of business progress
- Establishes training and career development plans
- Ensures the appropriate safety practices among customer engineers
Benefits
- supportive work culture that encourages you to learn, develop, and grow your career
- programs and support that encourage personal and professional growth
- care for you at work, at home, or wherever you may go
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
financial forecastingmanpower forecastingoperational requirements managementservice agreement managementcost managementinventory managementRMA procedure managementDSO maintenancecustomer satisfaction managementemployee training
Soft Skills
communicationleadershipteam managementemployee satisfactiontraining and developmentcustomer serviceproblem-solvingorganizational skillsinterpersonal skillsstrategic planning