Customer Engineer III – iTeam – Display
Applied Materials
full-time
Posted on:
Location Type: Office
Location: Chengdu • China
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About the role
- Install, maintain, and upgrade customer equipment
- Apply basic diagnostic techniques to assess equipment and address technical issues, with assistance from Senior Field Service Engineers [Customer Engineers]
- Collaborate with Senior Field Service Engineers [Customer Engineers] and/or the customer to understand roadmaps, process flows, inflection points, requirements, and business challenges
- Train and mentor junior Field Service Engineers [Customer Engineers]
- Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems
- Coordinate and communicate directly with customers
- Fulfill additional duties, as assigned
Requirements
- Completion of an Associate degree, military technical training, field service experience, or trade certification
- 4-7 years of work experience in semiconductor industry or other equipment support industry
- Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics
- Strong knowledge of hand tools and their appropriate usage, including digital multimeters
- Effective written and verbal communication skills
- Basic knowledge of Microsoft Excel, Word, and PowerPoint
- Possession of a valid driver’s license and the ability to obtain a passport, if travel is required.
- Able to meet all on-site requirements, including safety, environmental guidelines, and COVID-19 protocols
Benefits
- supportive work culture
- programs and support for personal and professional growth
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
diagnostic techniquespreventative maintenancecorrective maintenancemechanical systemselectrical systemsvacuum systemsplasma systemshydraulic systemsgas systemsadvanced mechanical aptitude
Soft Skills
communication skillscollaborationmentoringtrainingproblem-solving
Certifications
Associate degreemilitary technical trainingtrade certification