Maintain and support SharePoint Online-based applications and workflows to ensure optimal performance and user experience.
Contribute toward the success of the legal operations technology team.
Learn to support additional legal technology solutions such as TyMetrix and Ironclad CLM platforms, document management and case management solutions.
Deliver exceptional support for global users, ensuring timely resolution of issues and proactive communication.
Maintain documentation and training materials to support user adoption and experience.
Adhere to established business processes and protocols.

Requirements

Proven experience administrating technology platforms in a global, corporate environment
Hands-on experience developing and modifying SharePoint Framework (SPFx)
Strong attention to detail and ability to manage multiple priorities effectively
Excellent written and verbal communication skills for interaction within a global organization
Tech-savvy with proficiency in ServiceNow and Microsoft Office 365 (Outlook, Excel, Word, PowerPoint) or similar tools
Familiarity with basic legal concepts and contract terminology.
Ability to interface with technology support teams (internal and external) in a timely, productive manner

Benefits

supportive work culture that encourages learning, development, and growth
programs and support for health and wellbeing
personal and professional growth support

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SharePoint OnlineSharePoint Framework (SPFx)document management solutionscase management solutionslegal technology solutionsTyMetrixIronclad CLMServiceNowMicrosoft Office 365proactive communication

Soft Skills

attention to detailability to manage multiple prioritieswritten communicationverbal communication