Applied Industrial Technologies

Analyst

Applied Industrial Technologies

full-time

Posted on:

Location Type: Hybrid

Location: Toledo • Illinois • Ohio • United States

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Job Level

Junior

Tech Stack

ERP

About the role

  • Accurately entering and maintaining sales data into company systems
  • Research and input sales data from various sources to ensure the databases are complete and up-to-date
  • Responsible for maintaining and analyzing information including customer, vendor, and internal data provided
  • Compile and update listings for customer pricing, with new and existing procedures
  • Work with corporate associates to update customer requirements including assessing price updates for accuracy to eliminate potential errors
  • Analyze and identify purchasing strategies to reduce company costs and customer pricing
  • Work with customers as necessary to verify data or to obtain necessary information
  • Perform other duties as assigned or directed
  • Meeting customer and shipment metrics, including time to fill, expediting orders, and quoting
  • Developing, implementing, and monitoring programs and activities related to products and customer service
  • Ensuring that customer relations are maintained at a high level

Requirements

  • 6 months of customer service experience preferred
  • Excellent telephone and written skills, including English grammar
  • Ability and desire to learn new systems and processes quickly
  • Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine
  • Valid driver's license and clean driving record (MVR)
  • SAP / ERP experience, preferred but not required
  • Some knowledge of industrial distribution products and hydraulics, preferred but not required
Benefits
  • Health insurance
  • Flexible working arrangements
  • Professional development opportunities
  • Paid time off
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data entrydata analysiscustomer pricingpurchasing strategiessales data maintenanceMicrosoft ExcelMicrosoft OutlookSAPERP
Soft Skills
customer servicecommunication skillsattention to detailproblem-solvingadaptabilityteam collaboration
Certifications
valid driver's license