Applegreen

General Manager

Applegreen

full-time

Posted on:

Location Type: Office

Location: Mount Laurel Township • New Jersey • United States

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Salary

💰 $60,000 - $65,000 per year

About the role

  • Managing the overall day-to-day operations and profitability of a food and beverage concept located inside of a travel plaza on a major highway
  • Operating an assigned quick service restaurant (QSR) and leading a dedicated team that achieves or exceeds the targeted financial and performance metrics
  • Leading the day-to-day activities of associates and managers within the QSR to achieve or exceed targeted objectives around sales, speed of service, customer satisfaction, brand standards, and food quality & safety standards
  • Maintaining operating budgets, inventory controls, food and labor costs, gross profit, and reporting
  • Ensuring the QSR consistently meets or exceeds brand standards and food safety requirements
  • Fostering an engaging work culture of learning, development, and recognition
  • Recruiting, developing, and retaining a strong team to ensure appropriate staffing levels
  • Responsible for the hiring, coaching, training, promotion, disciplinary action, termination, or transfer of the QSR team
  • Monitoring and enforcing cash handling policies and procedures
  • Ensuring compliance with company policies & procedures along with local, state, & federal laws
  • Addressing customer needs and resolving issues and complaints in a professional and timely manner, ensuring positive and long-term customer relationships
  • Working collaboratively with a variety of support partners such as Brand Partners, Human Resources, Loss Prevention, Finance, and Facilities & Maintenance
  • Maintaining seamless, cooperative relationships with business partners, vendors, and the communities

Requirements

  • High school diploma or general education development (GED) equivalent
  • 2+ years of experience as a supervisor or unit-level manager in a quick service restaurant
  • Ability to operate in and lead a team in a fast-paced environment
  • Demonstrates team management, delegation and issue resolution skills and the ability to multi-task
  • Uses judgment and discretion to resolve less routine questions and problems
  • Proven ability to drive profitable growth while improving customer and associate satisfaction
  • Proficient computer skills
  • ServSafe Certification
Benefits
  • Flexible Schedules
  • Medical/Dental/Vision Insurance
  • Paid Time Off
  • 401 (k) with Company Match
  • Earned Wage Access
  • Pay on Demand
  • Education Assistance
  • Employee Referral Bonus
  • Meal Discount
  • Pet Insurance
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
budget managementinventory controlfood safety standardscustomer satisfactionsales performance metricscash handling policiesprofitability analysisstaffing managementissue resolutionmulti-tasking
Soft Skills
team managementleadershipcommunicationproblem-solvingdelegationcustomer relationship managementcooperationengagementdevelopmentrecognition
Certifications
ServSafe Certification