Apparel Impact Institute

Program Manager

• Provide administrative and operational support for monitoring and reporting program activities.
• Assist in maintaining data collection procedures and driving process automation to help the team meet internal and external stakeholder requirements.
• Assist the Manager in tracking program metrics, milestones, and performance across designated regions.
• Support the maintenance of data collection, analysis, and reporting procedures.
• Execute automated workflows and processes to improve efficiency and reduce manual work.
• Help prepare program result summaries to demonstrate impact to stakeholders.
• Support the maintenance and improvement of program management tools and deliverables.
• Assist in standardizing program deployment conditions across experts and regions.
• Manage document and version control, including shared folders, training manuals, and the Program Management handbook.
• Coordinate onboarding logistics and routine communication with external Experts.
• Track Expert invoices and maintain up-to-date cohort structures.
• Draft and organize agreements, including Statements of Work (SoWs).
• Serve as a key user and troubleshooter for Aii’s Made2Flow platform, supporting daily engagement with Brands, Facilities, and Experts.
• Support global program management across assessment, action plan creation and tracking/monitoring programs.
• Support ad hoc tasks and needs related to project implementation and operations.

Program Operations Coordinator