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Apparel Impact Institute

Program Operations Coordinator

Apparel Impact Institute

. Provide administrative and operational support for monitoring and reporting program activities.

Posted 5/7/2026full-timeRemote • 🏈 Anywhere in North AmericaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Provide administrative and operational support for monitoring and reporting program activities.
  • Assist in maintaining data collection procedures and driving process automation to help the team meet internal and external stakeholder requirements.
  • Assist the Manager in tracking program metrics, milestones, and performance across designated regions.
  • Support the maintenance of data collection, analysis, and reporting procedures.
  • Execute automated workflows and processes to improve efficiency and reduce manual work.
  • Help prepare program result summaries to demonstrate impact to stakeholders.
  • Support the maintenance and improvement of program management tools and deliverables.
  • Assist in standardizing program deployment conditions across experts and regions.
  • Manage document and version control, including shared folders, training manuals, and the Program Management handbook.
  • Coordinate onboarding logistics and routine communication with external Experts.
  • Track Expert invoices and maintain up-to-date cohort structures.
  • Draft and organize agreements, including Statements of Work (SoWs).
  • Serve as a key user and troubleshooter for Aii’s Made2Flow platform, supporting daily engagement with Brands, Facilities, and Experts.
  • Support global program management across assessment, action plan creation and tracking/monitoring programs.
  • Support ad hoc tasks and needs related to project implementation and operations.

Requirements

What you’ll need
  • Bachelor's / Master’s Degree; preferably in project management, environmental science or similar fields.
  • Strong experience with Excel (analytics & modeling), PowerBI and other database/software management tools.
  • Demonstrated ability to interact with stakeholders to obtain pertinent information for informed decision making by asking critical questions.
  • Experience working remotely in global teams.
  • Light to moderate travel for meetings.
  • Interest in major global sustainability topics and desire to drive the environmental impact.
  • Strong, organized and highly detailed project management skills.
  • Demonstrated self-motivation, responsibility, maturity, patience, and curiosity.
  • Fluent English - oral and written skills; other language skills are a plus (priority will be given to Vietnamese, Italian and Turkish fluency).

Benefits

Comp & perks
  • Competitive salary, plus annual bonus and standard benefits, depending on the country where the candidate lives.
  • Flexible work arrangements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
data collectionprocess automationprogram metrics trackingdata analysisreporting proceduresautomated workflowsExcelPowerBIdatabase managementproject management
Soft Skills
stakeholder interactioncritical questioningself-motivationresponsibilitymaturitypatiencecuriosityorganizational skillsattention to detailcommunication
Certifications
Bachelor's DegreeMaster’s DegreeProject Management certification