Apollo.io

Sales Manager, Mid-Market Account Management

Apollo.io

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $235,000 - $290,000 per year

About the role

  • Hire, onboard, and develop a team of engaged and high-performing Account Managers through thoughtful enablement, performance coaching, and career development planning.
  • Manage the team’s daily activities to drive value-added touchpoints with customers and pipeline generation.
  • Implement renewal and expansion forecasting cadence within your team and regularly deliver an accurate forecast summary to leadership.
  • Ensure the team has the necessary ongoing enablement in relevant areas, including sales process training, product knowledge, pricing, opportunity management, data quality/accuracy, quoting, and forecasting.
  • Support your direct reports by joining customer meetings, internal account team meetings, and escalating issues as necessary internally.
  • Take a lead role in collaborating with internal resources (Deal Strategy, Finance, Customer Success, Sales, etc.) to develop playbooks for common account management and renewal scenarios.
  • Develop trusted relationships with Sales and Customer Success Leadership through regular stakeholder engagement and proactive collaboration.

Requirements

  • 6+ years of experience in Business Development, Sales, Renewals Management, or Account Management.
  • 2+ years of experience managing metrics-driven customer-facing teams within a high-growth technology company.
  • Proven track record of leading and coaching a team responsible for driving revenue growth, managing expansions, and increasing product adoption.
  • Excellent written and verbal communication skills, with the ability to present to diverse audiences.
  • Strong organizational skills, with expertise in prioritization and time management.
  • Experience working cross-functionally with product teams to serve as the voice of the customer.
  • Ability to navigate ambiguity with perseverance and a positive attitude.
Benefits
  • equity
  • company bonus or sales commissions/bonuses
  • 401(k) plan
  • at least 10 paid holidays per year
  • flex PTO and parental leave
  • employee assistance program and wellbeing benefits
  • global travel coverage
  • life/AD&D/STD/LTD insurance
  • FSA/HSA and medical, dental, and vision benefits
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales process trainingproduct knowledgepricingopportunity managementdata qualityquotingforecastingmetrics-driven managementrevenue growthproduct adoption
Soft Skills
performance coachingcareer development planningcommunication skillsorganizational skillsprioritizationtime managementcollaborationrelationship buildingproblem-solvingadaptability