APL Logistics

Operations

• Supervise GBS operations and teams
• Ensure process execution, quality, and reporting
• Coordinate with Global Business Services functions and stakeholders

Supervisor, GBS Operations

Risk

• Analyze and manage risk management issues by identifying, measuring, and making decisions on operational or enterprise risks for an organization
• Manage APLL’s US Workers’ Compensation, Auto Liability, General Liability, and International Cargo Liability claims management programs
• This role ensures timely, accurate, cost-effective claims handling while safeguarding company assets and supporting operational resilience
• Oversee end-to-end claims processes for multiple lines of coverage
• Oversee TPAs, adjusters, and legal counsel to ensure fair and efficient claim resolution
• Collaborate with HR to manage the return to work program
• Manage cargo liability subrogation claims
• Periodic claim and financial reporting in support of Captive Insurance Company
• Conduct investigations, analyze claims data, and identify trends for loss prevention
• Prepare and present claims reports and KPIs to senior leadership
• Direct litigation strategy and manage settlement negotiations
• Collaborate with Risk Management, Safety, and Operations teams to reduce exposure

Advisor, Risk Management

General Counsel

• Provide expert legal advice and support in federal and state employment law.
• Manage cross-region policy formation and implement legal strategies.
• Support the General Counsel and work with Risk Management to mitigate company risk.
• Train and mentor junior colleagues at country level.
• Analyze complex facts, exercise evaluative judgment, and make decisions.
• Plan and organize complex activities and contribute to business planning.
• Document processes and deliver projects within change management initiatives.
• Build relationships across functions and act as mentor or team leader.

Supervisor, GBS Operations

Advisor, Risk Management

Senior Corporate Counsel