APL Logistics

Manager, Technology Solutions and Digital Products – Mid

APL Logistics

full-time

Posted on:

Location Type: Hybrid

Location: Scottsdale • Arizona • Florida • United States

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Salary

💰 $100,310 - $143,300 per year

About the role

  • Assist Commercial and Operations teams in bids, quotes, and proposals by providing basic technology advice to meet customer requirements.
  • Participate in customer meetings as a subject matter expert.
  • Collaborate across teams to help identify business needs and develop simple project plans; break down tasks into actionable items for the team.
  • Support tracking of the team's progress to ensure alignment with project timelines.
  • Help identify technology opportunities and provide recommendations as needed.
  • Assist in evaluating products to spot gaps or issues based on feedback from the market and end-users.
  • Contribute to product development by integrating feedback and requests.
  • Review product specifications and costs to align with market potential and future growth.
  • Support the development of product materials to aid commercial activities.
  • Assist in training team members on new products and launches.
  • Collaborate with cross-functional teams to help develop marketing tactics and pricing strategies.
  • Assist in identifying and addressing internal or external challenges.
  • Support the presentation of product performance updates to management.
  • Help in streamlining business processes to support IT and business goals.
  • Implement solutions within set deadlines.
  • Provide support for service delivery activities such as data migration, testing, and training.
  • Help develop and implement customer migration plans to ensure smooth transitions.
  • Assist in identifying and resolving migration issues.
  • Support change management activities to facilitate business transformation.
  • Help identify impacts of technology changes and provide basic solutions to maximize positive outcomes.
  • Provide post-implementation support as needed.
  • Assist in establishing processes and best practices to ensure quality customer solutions and service delivery.

Requirements

  • Substantial general work experience together with comprehensive job-related experience in own area of expertise to fully competent level (preferred Over 6 to 10 years).
  • This is a regional role. Regional experiences, experience in handling three or more countries or exposure to an MNC environment is advantageous.
  • Preferred Experience leading a team of 4 to 8 people (Over 2 to 4 years)
Benefits
  • PTO
  • 6 days sick time
  • 9 paid holidays
  • 1 paid "Personal Holiday"
  • Company Bonus Plan
  • 401(K) SAVE Plan
  • Annual Fixed Contribution
  • Medical, Dental, Vision, and Life & Disability coverage
  • Voluntary Benefits
  • Accident/Critical Illness/Hospital Indemnity Benefits
  • Tuition reimbursement and student loan assistance
  • Employee Assistance Program (EAP)
  • Health Savings Account (HSA) with employer funding and wellness incentives
  • Flexible Spending Account (FSA)
  • Employee Referral Program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementdata migrationproduct developmentservice deliverychange managementtechnology evaluationcustomer migration planningproduct specification reviewmarket analysistraining
Soft Skills
collaborationcommunicationleadershipproblem-solvingorganizational skillsinterpersonal skillsadaptabilitycustomer focusteam supportstrategic thinking