APL Logistics

Apprentice, Customer Experience Case Management

APL Logistics

internship

Posted on:

Location Type: Hybrid

Location: Scottsdale • Arizona • United States

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Salary

💰 $24 - $25 per hour

Job Level

Entry Level

About the role

  • Work with the project team to understand and outline the case management tool needs for the Customer Experience team as a whole. Identification of common support needs and opportunities to apply consistent, standard processes.
  • Provide assistance in review and validation of team/customer data (email boxes, contacts globally).
  • Create customer specific profile/rules details based on LP details.
  • Update team template
  • Support implementation team
  • Final project to be delivered to APL Logistics management.

Requirements

  • Supply Chain, Logistics, or related field of study
  • Experience with large data sets and story telling
  • Strong knowledge of Excel, formulas, pivot tables, charges / graphs
  • Self-managed
  • Strategic thinking
  • Candidates must be within 250 miles of an APL Logistics facility or office.
Benefits
  • one (1) hour of paid sick time for every thirty (30) hrs worked, and up to a maximum of forty-eight (48) hrs each calendar yr.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data validationdata analysisExcelformulaspivot tablesdata storytelling
Soft Skills
self-managementstrategic thinking